Behavioral Health EHR

Increase the Efficiency of your Practice with our Fully Customizable EHR Software

Your behavioral health patients deserve the best.  So why continue to waste valuable time, energy, and revenue with your current rigid, inflexible EHR software?  It’s time to transition to PrognoCIS software.

You will benefit from an ability to customize EHR platform and automate tedious tasks, avoid redundancy, and collect and report on data more easily.  The seamless communication between your practice and labs, radiology, pharmacies, and referring doctors has been proven to save precious time and resources - allowing you to maximize efficiency and increase income while being more responsive to the immediate needs of your patients and your practice. PrognoCIS  software improves your psychiatric practice’s efficiency by:

• Automating workflow, with specialty-specific templates, including intake forms, SOAP notes, lab orders, and more
• Simplifying meaningful use for improved coordination of care, referral management, patient engagement, and office efficiency
• Providing immediate access to patient clinical records and seamless collection and reporting of data and patient health information
• Transitioning to a fully integrated, responsive patient portal
• Customizing paperless statements and online bill pay options
•  Facilitating patient-friendly online appointment scheduling and appointment reminder feature
• And several more EHR software options specifically designed to increase the efficiency and revenue stream of your practice.

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Mental Health Practice Management Software automates the administrative & financial processes such as appointments, patient registration and billing process

The days of keeping your EHR separate from your mental health practice management software are over.  It’s time for you to eliminate the headaches, conflicts, and lost time and revenue resulting from communication errors and system breakdowns between software systems that claim to be working together for you. Integrating your EHR with Practice Management software is probably the most low-risk and cost-effective way to make your behavioral health practice more efficient and more profitable.

PrognoCIS EHR software is fully integrated with Practice Management Software and therefore provides your practice with a seamless integrated solution you need to eliminate lost productivity while increasing revenue and efficiency. It therefore helps you to optimize revenues with accelerated reimbursements, automated coding recommendations, reduced denials, and increased patient flow.

Here’s how full EHR and practice management integration can benefit your mental health practice:

• Saving in time by cutting out lot of duplicate effort since your office staff will not have to enter the same data twice into separate programs. Practice Management software and EHR will exchange the required data effortlessly and without any errors. The result is an increase in efficiency allowing you to focus more on the pressing needs of your patients. 
• Improved cashflow by accelerating the claim submission process and reduction in costs by reducing rework involved in dealing with claim rejections and denials as well. Handling denials is very expensive and hurts the bottom-line of the practice.
• Increase in profits by eliminating the separation between the clinical and administrative sides of the practice, which hinders operational processes due to the use of time-wasting procedures.
• Enhanced patient communication, leading to improved continuity of care
• Automatic creation of real-time claims thereby accelerating your revenue cycle, with charge codes crossing over from the EMR.

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Specialty-specific EHR Enhances Productivity with customized templates

Fully customized EHR software helps you meet the goals and requirements of your practice, including medical billing, practice management, and health records maintenance. PrognoCIS streamlines work throughout the practice to save you time and money. All these improvements and efficiencies help you in improving patient outcomes.

• Includes treatment plans for new and returning patients, for common HPI complaints such as anxiety, bipolar, depression, eating disorder, mania, substance abuse, suicidal ideation, and panic attacks, and many more.
• Additionally, it provides physician-developed and tested behavioral health templates that can be used as-is or be further customized according to your needs. These include templates for Anxiety, Depression, Mania, Psychosis, Eating disorders, Sexual disorders, Sleep disorders, Alcoholism, Schizophrenia, Personality disorder, Mental status exam, and Mini mental status exam, among many others.
• Also includes Specialty Scales such as the PHQ-9, Hamilton Anxiety Rating, MOCA, AIMS, EDDS and Brief Psychiatric Rating scales. It also includes questionnaires such as the Mood Disorder Questionnaire, as well as a wide variety of patient education materials.
• Our solution facilitates displaying of the assessment in multi-axial format, as well as the ability to view Global Assessment of Functioning (GAF) charts. GAF charts show this status in a graphical format in the EHR, providing clinicians with a visual cue of the patient’s condition.
• It enables you and your staff to access all patient records and even document hospital rounds remotely and securely.
• It helps boost staff productivity with intuitive search functionality to quickly retrieve patient data based on specific requests.
• The ability to customize our Behavioral Health EMR to your clinic’s workflows results in greater staff engagement, less disruption to routine and reduced risk of errors. All of these help your Behavioral Health practice become more efficient.

Behavioral Health providers experience productivity gains from Integrated e-Prescription

At this point in time, most U.S. States have eRx mandates in place or in development. For those that do not, Medicare Part D participants will be required to implement an electronic prescribing solution by January 1, 2023. 

With electronic prescribing, or e-Prescribing, providers can enter prescription information into a computer device – like a tablet, laptop, or desktop computer – and securely transmit the same to pharmacies using a special software program and connectivity to a transmission network. When a pharmacy receives a request, it can begin filling the medication right away.

Key benefits of our e-Prescription solution include:

• Ability to send e-Prescriptions immediately from your patient’s chart to patient’s   desired pharmacy
• Improved prescription accuracy and reduced medical errors through automatic interaction checks for potential drug-drug or drug-allergy issues
• Better connectivity with PACs and labs
• Reduced risk of controlled substance abuse, particularly those medication for pain management
• Lower out-of-pocket cost to patients through access to prescription eCoupon discounts
• Simplify prescription management for both patients and providers.
• Immediately access patient medical records, including information about patient medications, prescription history, and allergies

Medication Management for Adherence

• Medication non-adherence is a national epidemic. Medication non-adherence, sub-optimal prescribing, and improper drug administration costs the U.S over $300 billion annually. In addition, more than 20% of an employer’s healthcare cost is caused by non-adherence, and 50% of patients never take the medication as prescribed.
• Medication Management for Adherence from Surescripts is integrated into PrognoCIS EHR. Surescripts analyzes prescription usage data from Pharmacy Benefit Managers (PBMs) and funnels the relevant information into PrognoCIS thereby empowering the physicians with timely and targeted information to improve adherence.

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Patient Engagement for Better Mental Health Care

Patient engagement is emerging as the new standard for mental health care and patient portals are an important cog in the wheel.

Our secure, patient-friendly, fully-integrated patient portal provides your patients with the secure platform they need to become active partners in their personal healthcare management.  With the integrated patient portal, your patients have access to a wide-range of customizable features, including patient records, patient charts, and lab results - to name a few.

PrognoCIS allows patients and practices to connect from any device type that’s connected to the internet – tablets, smartphones, PCs or Macs.

Key benefits of our patient portal

• Patient-friendly, fully-integrated patient portal provides your patients with the secure platform they need to become active partners in their personal healthcare management. 

• Supports a more interactive experience through an integrated patient portal which enables patients to look through recent visits, medications, allergies and even lab results, giving them greater access and control of their health care information.  This greater interactivity and access helps improve overall patient satisfaction.

• Enables access to financial statements, and prescription refill options, automated creation and delivery of electronic statements, and easy and quick online payment processes for both biller and patient.

Patient Portal Capabilities

• Providers can send messages such as appointment reminders, electronic statements, and lab results to patients
• Providers can easily communicate with patients’ other physicians without the potential delay of phone messages
• Billing Office can post balance statements and allow patients to complete transactions within the patient portal
• You can reduce intake time by having patients complete forms online
• Providers and patients can quickly exchange patient data in a HIPAA compliant, secure fashion
• Patients can check and request appointments, view lab results, examine statements, and request prescription refills

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Behavioral Telehealth is not only effective but also enhances reach and patient satisfaction

PrognoCIS includes an integrated Telehealth solution that is designed to extend the reach of your practice. Interoperability of Telehealth solution with EMR Software provides faster and more accurate diagnoses, improved efficiency in care coordination, quicker treatment, and more.

The main components of the package include:

1. Web Patient Portal for laptops, tablets and desktops
2. Telemedicine app with embedded patient portal app
3. Payment Gateway (Integrity Pays)
4. Zoom Integration

Uses of Behavioral Telehealth Health

• Telemedicine visits are useful for simple issues and for providing health education to patients.  They can be used to do patient assessments and evaluations, medication management, treatment planning, and even supervision and crisis intervention.  For example, a patient can send a video to their psychiatrist who can check it at a later time to assess the patient’s appearance, mood, and ability to focus or concentrate (asynchronous behavioral telehealth service) or the patient can go on a live video chat with their behavioral health provider to discuss the treatment plan including when and how to take certain medications (synchronous telehealth service).
• These “virtual” or telemedicine Behavioral Health visits allow the behavioral health team and patients to interact and communicate in many ways, including: discussion of symptoms, observation/assessment of many physical signs, collection of pertinent data, explanation of test results, communication of diagnoses, and discussion of treatment options.
• Our Behavioral Health EMR enables providers to conduct patient consultations through real-time videoconferencing that’s both secure and HIPAA-compliant. 
• Telemedicine Behavioral Health visits allow more flexibility, save travel time, and decrease the amount of “downtime” that patients spend in waiting rooms.  More importantly, telemedicine visits lets patients get the care they need while lowering their risk of exposure to contagious diseases during times when social distancing is necessary. 
• The American Psychiatric Association (APA) notes that “research has also found that overall experiences among all age group have been good” as far as behavioral telehealth is concerned.       The organization further states that behavioral telehealth “has been found especially effective with respect to the treatment of PTSD, depression, and ADHD.”
• The APA’s official position statement on telemedicine states: “Telemedicine, using video conferencing, is a validated and effective practice of medicine that increases access to care. The American Psychiatric Association supports the use of telemedicine as a legitimate component of a mental health delivery system to the extent that its use is in the best interest of the patient and is in compliance with the APA policies on medical ethics and confidentiality. ”
• This is consistent with the Office of the National Coordinator for Health Information Technology’s (ONC) statement that “integration of care enabled by health IT has great potential to improve health outcomes for individuals with behavioral health problems.”

Reimbursement and Coding for Telebehavioral Health – CMS Guidance

• Telebehavioral Health services can be performed in one of two ways:
• Store and forward (asynchronous): Patient submits an image or pre-recorded video for the physician to review and provide advice, e.g., a patient sends a video recording of themselves answering a series of questions or relating the events of their day or a specific experience.
• Live interactive (synchronous): Real-time two-way interaction between the physician and patient e.g., patient initiates a video chat with the physician to discuss the effects of a particular medication.
• CMS is providing various waivers and flexibilities designed to help Psychiatrists and other behavioral health practitioners deal with the COVID-19 pandemic.  Many of these flexibilities cover provision of care via telemedicine. For example, CMS now also allows behavioral health practitioners to deliver telemedicine services while working from their own home while continuing to bill for these services from their officially enrolled practice location.
• Medicare provides reimbursement for individual, family, and group behavioral telehealth or telepsychotherapy.

Improve Communication and Patient Experience with Customizable Patient-Friendly Patient Scheduler and Appointment Reminder Features

Your Mental Health practice can reduce lost revenue from missed appointments and late arrivals by providing your patients with the ability to directly communicate with your Mental Health office on a number of essential functions, including online scheduling of appointments, as well as receive important reminders through multiple media sources such as phone, text message, and email.

Patient Appointment Scheduler

Automate the patient scheduling process for your Behavioral Health offices by providing a tool to coordinate provider calendars and patient requests for appointments, and confirm available time slots.

You can provide patients the option of scheduling appointments with their preferred method of communication (phone, email, mobile app, etc.):

• Option 1: Call the office. Electronic Scheduler functionality is built into the EMR Software.
• Option 2: Self service. Patient portals can be used to schedule appointments.

Patient Appointment Reminders

Our reminder service for Behavioral Health appointments is executed through a text messaging mechanism and allows medical staff to send “appointment reminder” text messages to patients.

• This reduces lost revenue arising from no-show or late arrivals with automated appointment reminder and confirmation features sent through our text messaging service
• These reminders increase efficiency by streamlining the patient check in process upon arrival
• They enable you and your staff to quickly and easily communicate important information to patients
• They improve the patient experience and build patient trust and engagement with responsive, direct communications with your Behavioral Health clinic.

If you’re considering switching your current EMR System, the full-featured solutions from RevenueXL focus on the needs of small to medium-sized Behavioral Health practices with affordable specialty-specific cloud-based EMR solutions that can be customized to your precise needs before implementation.

Implementation Specialist to your rescue

Even though our EHR is very intuitive and user friendly, we try to make the transition as easy as possible for our clients – whether they are new to the EMR world or switching over from a vendor that no longer meets their needs. We do this by pairing each physician with an implementation specialist from the start.

The implementation specialist’s job is to work with a point of contact from the client’s end to facilitate the transition.

The implementation specialist works closely with you from the beginning to end. The specialist does the following amongst any practice-specific tasks:

1. Gathers all the pertinent information from you, such as provider demographics, their registered NPI number and Surescripts DEA number
2. Assists in Clearinghouse selection and getting it set up
3. Coordinates the implementation of billing and lab interfaces
4. Helps customize the EHR set up to match your practice’s workflow so that your staff does not have to relearn everything or reinvent the wheel
5. Works with our technology team with the implementation of an HL7 to be established with whatever local or national labs you may want to work with
6. Trains a point of contact at your practice on how to use the EHR
7. Sets up your logo for use on any communication sent out by the EMR.

Scanning and Attaching Service

We also offer a scanning and attaching service that is not only cost-effective but also helps you to fast track EHR implementation by digitizing your existing paper charts and having quick easy access to patient data that’s accurate and secure while receiving HIPAA-compliant quality control.

Please discuss your needs with your Sales representative for an accurate price quote. Time duration and price varies depending on your exact needs.

At RevenueXL, our goal is to help your practice maximize and accelerate revenue through improved, efficient billing and follow-up processes at the most affordable rates. Our medical billing services include:

• Mental Health billing services with optimized returns and shortened payment cycles
• Unique workflows including Employer Billing, HSA, IPA and Capitation, Collection Agency, and Patient Payment Plans
• Patient letters, advanced accounts receivables management, and more

When you pair our state-of-the-art revenue cycle services with our scalable, customizable, fully-integrated EHR Software, you’re eligible to receive the EMR at no cost to you.

Contact us for more details about how you can take advantage of this free EMR Software.