Clinical, Financial and Administrative Insights For Physicians

Are You Dissatisfied With Your EMR Software?

Posted by Alok Prasad

Even though EMR is becoming commonplace in the healthcare industry, statistics show that the number of practitioners who are experiencing EMR dissatisfaction is on the rise. Most of these practitioners have been using EMR for a few years, yet they're still experiencing difficulties that are resulting in EMR dissatisfaction. Perhaps you can relate, and you're also not happy with the system you're using in your practice.

Through the studies that have been done in order to help us understand the satisfaction levels of physicians using EMR, there are a few reasons why the experts believe these EMR users aren't enjoying their EMR as much as they should be. By correcting these problems, satisfaction levels should increase, resulting in more profitable practices, happier patients, and content physicians and medical staff.

Lack of Vendor Support

Vendor support is a key component to ensuring EMR satisfaction. However, it is not only limited to the implementation stage, even though that stage is vital to the success of the system. The most recent Family Practice Management survey tested the satisfaction levels of practitioners using various EMR systems. While there were some that were happy with the support they received from their vendor, most of the physicians surveyed responded negatively. They felt that adequate support was not given during the training process, and they also felt that as time went on, their vendor was not responsive to their needs.

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How To Pick the Best EMR Vendor For Your Practice

Posted by Aparna Prasad

In this day and age, when providers are switching EMRs right and left, we all know that they went wrong in one crucial part of their EMR purchase: vendor selection. While there are many different methods of EMR vendor selection used by medical practices, many of them have been left wishing they had used a different method, or chosen a different vendor. EMR vendor selection is very important for many reasons. In addition to poor selection being problematic for physicians who wish to attest to the stages of meaningful use, choosing the wrong vendor can also result in implementation and utilization issues. A great deal of research is required prior to choosing your vendor. Research is the only way to ensure that you've made an excellent choice, and that you'll be able to enjoy all of the benefits of your EMR system.

As you begin to look at EMR vendors, here are a few key areas you'll want to pay attention to that will help you make an excellent decision that you won't regret a few months or years down the road.


Reputation might be the most important factor you should consider when you're shopping for an EMR vendor. How many customers do they currently have? Have any of those customers been able to attest to meaningful use at stage one? Your colleagues are a great resource for you when you're researching EMR. Ask them questions and find out their opinions of companies they've worked with. It's also a good idea to request that the vendor provide you with references. Be sure to follow up with the references you're given. If there is any reluctance at all in giving you the names of a few practices the vendor has worked with, it should be an immediate red flag.

Consider Your Needs

All too often physicians make the leap into EMR vendor selection without really taking into account what their needs and goals are for implementing it. They're very eager to get started with EMR, and they look at it as just another item to check off their to-do list. 

What are the goals you have for your EMR system? If you're hoping to take advantage of reimbursement for meaningful use, you'll want to choose a vendor who holds that as a high priority. If you're interested in a system that's going to provide you with mobile accessibility, it's important to eliminate those that do not provide that feature. Regardless of what your individual practice needs and goals are, stick to them, and don't settle for less than what you need to make your EMR vendor selection a good one.

Request Proposals

There are many practical factors you'll want to take into consideration in your search for your EMR vendor. One you've done some research, request proposals from the ones you feel the most comfortable working with. You might even request demonstrations, if the vendor offers them. At the very least, the proposals you get should include installation costs, training costs and any fees associated with upgrading the system in the future. Be wary of making your decision based on cost alone, as cheaper doesn't indicate better. Instead, focus on what the vendor offers in terms of IT support and training to help you make a decision that will provide you with everything you need. 

Above all, planning ahead is vital. Each stage of meaningful use will be more difficult to attest to, and you'll want to be working with a vendor who is prepared for any changes that need to be made in the future. An excellent EMR vendor selection will expertly guide you through implementation, giving you excellent support.

Whether you need advice on which vendor to select, or you'd like to see a demo from RevenueXL, we're standing by to help! 

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Coding Compliance Audit - Still a Good Idea for Physicians?

Posted by Alok Prasad

This time I decided to write this post about a slightly different topic - Coding Compliance. As we discuss below, when physicians implement EMR or EHR, the need for a good compliance plan will not disappear contrary to what some physicians may believe.

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8 Cardinal Sins of EMR Training

Posted by Alok Prasad

Here's a multiple-choice quiz with an answer that may surprise you:

What's the most expensive cost element when you implement new Electronic Medical Records?

a. EMR Software
b. Workstations and monitors
c. Training and Change Management
d. Customizing templates

If you answered "EMR software" - sorry, no cigar. While EMR / EHR software isn't cheap, it's a one-time expense.

If you chose "Workstations and monitors" you're still on the wrong track. Workstations and monitors with more than enough power for EMR cost under $1000.

If you answered "Training and Change Management," you may select the kewpie doll of your choice - you're absolutely right. This cost component is perennial and has no end!

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Top 12 EMR Software Selection Blunders

Posted by Alok Prasad

When you take on the onerous task of selecting the right EMR Software (aka EHR Software) for your clinic yourself, you may unknowingly do many little things that will surely lead to selection of EMR Software that is not right for you. They will result in costly and frustrating mistakes that can come as a surprise and hit you hard when you least expect them.
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Guaranteed Roadmap to a Failed EMR Implementation

Posted by Alok Prasad

You probably spent several months in EMR vendor selection process. Right? Did you realize that you need to spend at least as much time in planning your EMR implementation, if you want to ensure a successful Electronic Medical Records implementation.

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Beware of EMR Software Match-Maker Imposters

Posted by J. R. Thiara

If you are out there trying to take on the daunting task of researching and finding an Electronic Medical Records Software solution (EMR) all on your own, the prognosis is bleak, the toll is high, and you will have a very bumpy road to travel. There is good news though, and all you have to do is take the Easy Street exit, just ahead. That's where you will find the right professional help to guide you through your EMR Selection Process, and save you a lot of time, money, and frustration. Good EMR Consulting Companies are hard to find, simply because there aren't many.

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