Clinical, Financial and Administrative Insights For Physicians

Ready to Geek Out? Embracing Emerging Technologies

Posted by Alok Prasad

Physicians need to embrace emerging technologies to improve care, satisfy patients

You can’t stop with the stethoscope. Physicians now need to embrace all kinds of technologies to improve care – and give patients what they want.

Patients, in fact, are all about the use of advanced technology to improve their health these days. More than half of consumers are interested in buying wearable technologies such as fitness monitors for tracking physical activity and managing their personal health, according to the Accenture Digital Consumer Tech Survey 2014.
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7 Tips for Improving Patient Collections

Posted by Alok Prasad

Patient Collections

In today’s healthcare environment, patients have significant financial responsibility, including higher deductibles and greater out-of-pocket expenses. Practices must devise collections strategies that focus on the patient’s contribution to the overall revenue stream. These strategies should highlight proactive communication that provides patients with options and flexibility.

This article provides seven tips for improving patient collections in the physician practice setting. These tips should serve as the basis for a practice’s overall collections strategy to reduce bad debt and enhance revenue.

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Patient Portal - 5 Tips To Increase Patient Engagement

Posted by Alok Prasad

 How Patient Portal Increases Patient Engagement?

Patient portals increase communication between providers and patients and can even improve the quality of care that patients receive. This technology that provides patients with 24-hour secure online access to their health information is also an important part of Meaningful Use Stage 2, which focuses on patient engagement and education. Stage 2 requires providers to engage at least 5% of their patients through the portal in order to receive financial incentives. Portals help providers meet important Stage 2 requirements, such as the following:

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How Important is Workflow Mapping to Successful EHR Implementation?

Posted by Suzanne Prasad

EMR & Medical Billing Best Practices Series: #5

What's the first thing you do as you plan a trip to a new destination? Most people look at a map or consult Google directions. You want to know how to get to the destination, but you'd also like some information about how long the trip will be and where you might stop along the way. There's a reason GPS is so popular -- most people like the security of a map.

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Using EHR Implementation to Solve Patient Scheduling Issues

Posted by Suzanne Prasad

EMR & Medical Billing Best Practices Series: #3

Last week's blog in the Best Practices Series covered the need for organization in your medical practice. This week, we'll look at how a strong EHR implementation removes common issues from one of the most difficult organizational aspects of a medical office: Patient scheduling.

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Implement Electronic Health Records & Save $25K in Uncompensated Work

Posted by Alok Prasad

This post has been contributed by Alan Edwards who holds an MBA in Health Care and is a former hospital CEO and group practice administrator. He continues to be active in the field and often writes on health insurance and health policy.

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High-Quality Website - Prescription for Growing Patient Volume?

Posted by Alok Prasad

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Meaningful Use and Patients: More Connected Than You Think

Posted by Alok Prasad

As a physician, achieving meaningful use for your EMR system is essential to its success within your practice. However, meaningful use involves more than just making sure you're using all of the components of your electronic medical records. A more broad definition of "meaningful use" is coming to the surface, which includes being able to provide patients with the types of services they're requesting. In short, patients want to be engaged, and regulations are changing in such a way to allow that to happen.

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Why having a Medical Practice Website is imperative to your practice?

Posted by Suzanne Prasad

*Having a medical practice website is imperative to your practice. Why? Perhaps the best answer is, “Can Patients find your Medical Practice Online?”

Try this, ask the next 10 people you see if they use the internet for email, or searching for something to buy, or to find someone or a service they need, and you will undoubtedly get at least 7 to 8 ‘yes’ answers.  This is a 70% to 80% positive response, and then apply the same question to yourself while picturing what you can expect of your existing patients, new patients they refer, and newcomers to the community where you practice who are searching online for a new Doctor.  

The number of people using the Internet to search online for important information and particularly for their Healthcare needs is GROWING EXPONENTIALLY.  This means patients are more sophisticated now more then ever before.  Therefore, a specialty medical website presence is imperative to the business of your practice and, in meeting the demands and expectations of your existing and potential new patients.  This being said, yet the need for medical practice websites far exceeds the number of physicians having a website as patients still struggle to find a primary care Doctor or specialist that they can search for and learn about to determine which medical practice and their physicians will be a good-fit to care for themselves and their families. Having an easy to search and find medical practice website that is patient friendly to use and provides valuable information about the healthcare services you provide, is a sure fire way for maintaining patient loyalty, patient referrals, and driving new patients to your practice, while promoting goodwill.

These issues deserve your keen attention especially in these tough economic times, where retailers are no longer the only types of businesses feeling the financial pinch.  I hear from Physicians every day just how adversely their medical practices too, are being effected by our hard economic times, with unemployment on the rise, more and more patients without health insurance, and cash paying patients not scheduling, or not showing up for appointments.  Couple these factors with Medicare and Medicaid rates being cut and Federal penalties coming soon for not ePrescribing, or not having an Electronic Medical Record software system in place and, private insurance companies doing all they can do to delay or even avoid paying for your services,  you may just find yourself feeling the awful Private Practice Blues and wondering what to do.

One important and very powerful step you can proactively take to help steer clear of this situation is to position yourself at the heart of where the masses are going and that is, placing your practice right in the middle of all the online traffic on the internet information highway and boldly posting your medical practice website, “We’re Open for Business and Accepting New Patients” sign out for everyone to stop by and see.  A good medical website design and hosting company can help you do just that and, position your practice above the competition and protect yourself against the pressures of the giant medical organizations trying to squeeze you out as well as, arming you to begin the Electronic Medical Record process and fend off federal penalties plus, combat being bogged down by insurance companies.  Search online and you can find companies offering Free Medical Websites that are designed to complement your EMR needs by improving efficiencies, cash flow, net revenues, and patient care.  An integral part of meeting these goals is having a medical websites company set-up an interactive Patient Portal along with your medical practice website.

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How much does an EMR Cost?

Posted by Alok Prasad

EMR Cost

An updated version of the post was published here.

When prospective EMR clients ask me "so how much does EMR cost?", the immediate answer to this somewhat of a thought provoking question is, "well, how much time do you have on your hands today to listen to the answer?" Meaning, are they looking to just find out about the cost of the EMR Software itself, or are they really interested in understanding the Total Cost of Ownership (TCO) as it relates to implementing an Electronic Medical Records solution in their practice successfully.

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